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SELECT * FROM `kpi_master` ORDER BY `role_id` DESC 
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Full texts id role_id Descending Ascending 1 nama_kpi deskripsi formula
Cara perhitungan KPI
target_default
Target default/benchmark
satuan
satuan: unit, %, hari, Rp, jam, dll
frekuensi bobot
Bobot dalam scoring (0-100 total per role)
sumber_data
Tabel/kolom sumber data di DB
area_kinerja is_aktif created_at updated_at
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 11
11 5 Omzet Pribadi per Bulan Total omzet dari transaksi POS yang ditangani SUM(penjualan.total_harga) 15000000.00 Rp BULANAN 20.00 penjualan.total_harga, penjualan.kasir_id KEUANGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 12
12 5 Jumlah Transaksi Jumlah transaksi POS yang berhasil COUNT(penjualan) 60.00 transaksi BULANAN 15.00 penjualan.kasir_id KEUANGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 13
13 5 Average Order Value (AOV) Rata-rata nilai per transaksi Omzet / Jumlah Transaksi 150000.00 Rp BULANAN 10.00 penjualan.total_harga, penjualan.kasir_id KEUANGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 14
14 5 Cross-Sell Rate Persentase transaksi dengan lebih dari 1 item Transaksi > 1 item / Total transaksi * 100 30.00 % BULANAN 10.00 penjualan_detail PELANGGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 15
15 5 Data Pelanggan Lengkap Persentase input pelanggan dengan data lengkap Lengkap / Total * 100 95.00 % BULANAN 10.00 penjualan.nama_pelanggan, penjualan.no_hp PELANGGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 16
16 5 Pelunasan Servis Rate Persentase servis SELESAI yang dilunaskan <= 3 har... Dilunaskan / Total SELESAI * 100 80.00 % BULANAN 10.00 servis.status, servis.tanggal_selesai PELANGGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 17
17 5 Selisih Kas Selisih antara closing POS dan setoran fisik ABS(POS - Setoran) 0.00 Rp HARIAN 10.00 penjualan, akun_kas KEUANGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 18
18 5 Void/Cancel Rate Persentase transaksi yang dibatalkan Cancel / Total * 100 3.00 % MINGGUAN 5.00 penjualan.status KEUANGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 19
19 5 Kehadiran Persentase kehadiran dalam hari kerja (Hadir / Hari Kerja) * 100 95.00 % BULANAN 5.00 absensi.tanggal KEDISIPLINAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 20
20 5 Ketepatan Waktu Masuk Persentase masuk kerja tepat waktu (<= 08:15) (Tepat Waktu / Hadir) * 100 90.00 % BULANAN 5.00 absensi.waktu_masuk KEDISIPLINAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 21
21 4 Akurasi Stok Kesesuaian stok fisik dengan stok di sistem 100 - (|Fisik - Sistem| / Total * 100) 98.00 % MINGGUAN 20.00 produk.stok (opname) OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 22
22 4 Stockout Rate Persentase produk dengan stok habis (Stok 0 / Total Aktif) * 100 3.00 % MINGGUAN 15.00 produk.stok, produk.is_active OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 23
23 4 Purchase Order Lead Time Rata-rata waktu dari kebutuhan hingga pembelian AVG(hari) 3.00 hari BULANAN 10.00 belanja.tanggal OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 24
24 4 Cost Efficiency Efisiensi harga modal dibanding periode sebelumnya ((Harga baru - Harga lama) / Harga lama) * 100 -2.00 % BULANAN 10.00 belanja_detail.harga_beli KEUANGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 25
25 4 Data Produk Lengkap Persentase produk dengan data lengkap (SKU, suppli... Lengkap / Total * 100 95.00 % BULANAN 10.00 produk.kode_sku, produk.supplier_nama, produk.masa... OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 26
26 4 Supplier Invoice Complete Persentase belanja dengan nomor invoice terisi Lengkap / Total * 100 100.00 % BULANAN 10.00 belanja.no_invoice_supplier OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 27
27 4 Mutasi Tepat Waktu Persentase mutasi stok diselesaikan dalam 24 jam Tepat Waktu / Total * 100 95.00 % BULANAN 10.00 stok_mutasi OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 28
28 4 Kehadiran Persentase kehadiran dalam hari kerja (Hadir / Hari Kerja) * 100 95.00 % BULANAN 5.00 absensi.tanggal KEDISIPLINAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 29
29 4 Ketepatan Waktu Masuk Persentase masuk kerja tepat waktu (<= 08:15) (Tepat Waktu / Hadir) * 100 90.00 % BULANAN 5.00 absensi.waktu_masuk KEDISIPLINAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 1
1 3 Unit Selesai per Bulan Jumlah unit servis yang diselesaikan (status SELES... COUNT(servis WHERE status IN (SELESAI,DIAMBIL)) 25.00 unit BULANAN 15.00 servis.status, servis.teknisi_id OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 2
2 3 Revenue Jasa Pribadi Total biaya jasa yang dihasilkan dari servis SUM(servis.biaya_jasa) 3000000.00 Rp BULANAN 15.00 servis.biaya_jasa, servis.teknisi_id KEUANGAN 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 3
3 3 Success Rate Persentase servis berhasil vs dibatalkan (Unit Selesai / (Selesai + Cancel)) * 100 85.00 % BULANAN 10.00 servis.status, servis.teknisi_id KUALITAS 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 4
4 3 SLA (Rata-rata Hari) Rata-rata hari penyelesaian servis dari masuk hing... AVG(DATEDIFF(tanggal_ambil, tanggal_masuk)) 4.00 hari BULANAN 10.00 servis.tanggal_masuk, servis.tanggal_ambil KUALITAS 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 5
5 3 Penawaran Disetujui Rate Persentase penawaran yang disetujui pelanggan (PENAWARAN_DISETUJUI / Total Penawaran) * 100 70.00 % BULANAN 5.00 servis.status KUALITAS 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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DELETE FROM kpi_master WHERE `kpi_master`.`id` = 6
6 3 Task Completion Rate Persentase task yang diselesaikan dari total yang ... (Task DONE / Total Task) * 100 90.00 % BULANAN 15.00 task.status, task.teknisi_id OPERASIONAL 1 2026-04-25 07:31:02 2026-04-25 07:31:02
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